Privacy Policy
Effective Date: Jan 1, 2024
Introduction
Hand to Heartwood ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website handtoheartwood.com, including any online store features (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data: Your name, shipping address, email, and phone number, when you make a purchase, sign up for the mailing list, or contact me directly.
Payment Data: Basic payment information (like card type and last four digits) needed to process your order — full payment details are handled securely by our payment processor, not stored on this site.
Site Analytics: Basic, non-identifying analytics (pages viewed, general location, device type) through Wix's built-in analytics, so I can understand which pages are useful to visitors. I don't use this to track you individually or share it with advertisers.
How I Use Your Information
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To process orders, ship your purchase, and send confirmations or receipts.
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To respond to questions or commission inquiries.
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To send occasional updates if you've subscribed to the mailing list — you can unsubscribe anytime.
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To understand which pages on the site are helpful, using basic Wix analytics.
I don't sell your information, and I don't share it with third parties for their own marketing purposes. Your payment and shipping information is shared only with the services needed to fulfill your order (like my payment processor and shipping carrier).
Disclosure of Your Information
We may share information we have collected about you in certain situations:
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By Law or to Protect Rights: If necessary to comply with legal obligations or protect the rights, property, and safety of others, we may share your information as required by applicable law.
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, email delivery, hosting services, and marketing assistance.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at the address below.
Indianapolis, IN | maria@handtoheartwood.com